• Now Open : LuLu Hypermarket, Sama Mall, Egaila, Kuwait
  • Now Open : LuLu Hypermarket, Suwaiq, Oman
  • Now Open : LuLu Hypermarket, Dammam, Saudi Arabia
  • Now Open : LuLu Hypermarket, Juffair Mall, Bahrain

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Privacy Policy

The following privacy statement reveals LuLu Hypermarket's guidelines and methods on information collection and usage:

  • We do not collect personally identifiable information on this site, unless furnished voluntarily by customers. We do not sell, share, or rent any such personally identifiable information.
  • We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
  • This website may contain links and resources to other sites and we are not responsible for the privacy practices of such other sites. We encourage our users to be aware of that when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.
  • This website takes every precaution to protect users' information. When users submit sensitive information via the website, your information is protected both online and off-line.
  • Our privacy policy would be subject to frequent changes and users are therefore advised to check this page often, for the latest updates.

What type of information do we collect from you?

While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from "cookies" sent to your browser from web server cookies stored on your hard drive, including but not limited to:

  • Computer-identification information.
  • IP address, assigned to the computer which you use.
  • The domain server through which you access our service.
  • The type of computer you're using.
  • The type of web browser you're using.

While you are transacting on our website, personally identifiable information collected about you may include:

  • First and last name.
  • Email address.
  • Contact details including phone numbers.
  • PIN/ZIP code.
  • Demographic profile (like your age, gender, occupation, education, address and durables owned).
  • Personal preferences and interests.
  • Your opinion on services, products, features on our website.

We may also collect the following information about:

  • The pages you visit/access.
  • The links you click on our website.
  • The number of times you access the page.
  • Things you view, add to bag, add to wish list.
  • Other websites you open simultaneously while browsing ours.

How do we use the information collected from you?.

  • We use this information to contact you about the services you are using on our website and services in which you have expressed interest.
  • When you purchase a product or service from us, we request certain personally identifiable information from you on our order form, in order to be able to fulfill your requested service. You must provide contact information (such as name, email, and shipping address).
  • We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
  • You have the option to provide demographic information (such as occupation, education and gender) to us; we encourage you to submit this information so we can provide you a more personalized experience on our website.

Please note that:

  • We are the sole owners of your information collected by us at different points on our website.
  • We will collect personally identifiable information about you only as part of a voluntary registration process, guest check out, on-line survey, contest or any combination thereof.
  • We send users updates upon registration, and updates regarding your order status. We also send promotional emails to inform you about new arrivals, special offers, etc.
  • We do not share or rent your information with third parties except our agents and alliance partners.
  • We share email addresses with agents and Alliance partners. The agents and Alliance partners use the email address to confirm the deliveries, send notices and offer services related to the service.
  • We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to any other third parties unless required by special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

You can offer your views, suggestions, if any, by submitting a filled-in feedback form.